January 17, 2018

As customers are shifting towards e-commerce preferences, it’s vital to the success of your business that you find unique ways for your business to flourish in a brick and mortar setting. Don’t be trumped by digital competition — focus on the things that online businesses cannot bring to customers in the same way.

Technology is cold and efficient, meaning there isn’t really any room for improvisation. Websites don’t change in the same way an experience changes every time go into a brick and mortar location, and people usually are lead to online shop because they have a particular item in mind they want to purchase. By completing t...

February 8, 2017

Whether you're a pizza restaurant, furniture store, dry cleaner, dog groomer, or what have you, we have tons of equipment to keep your business running efficiently that will pair perfectly with your terminal. Here are just a few of the items you need that you can find in our online store. 

  1. Terminal Paper: We offer a variety of sizes of paper, fitted for the multiple terminals that we supply businesses with. It’s always good to have a back stock for when you inevitably run out of receipt paper, so stock up and buy as many rolls as you need!

  2. Replacement Power Supply: These are great to keep with your terminal for when the u...

December 19, 2016

How would you feel if you walked into a convenience store where you didn’t have to wait in line and there was no register or check out machine required when entering? This is about to become a reality due to Amazon’s new venture. Amazon is launching a grocery store called Amazon Go where cash registers and lines are completely absent. 

Customers can now collect all the items they need with no hassle. The checkout processing subsequent purchase is sent to the customer's Amazon account. It’s there that the orders are processed and completed after the shopping, involving no work for consumers. The items you choose are gathered using...

December 14, 2016

Customer engagement is an important part of any company. It helps the business receive feedback, brand loyalty, awareness as well as a variety of other resulting benefits. Listed below are 6 ways you can keep your customer engaged within your company.

  1. Connections: Whether your company is big or small, it is important to make personal or emotional connections with the consumers. In this day and age, technology has a constant and strong presence, so there is no room for companies to create excuses as to why they cannot create a deeper connection with their customers through this channel. There are an abundance of outlets that co...

October 31, 2016

Forget about slow and old fashioned cash registers. If your business hasn’t already, it’s time to upgrade to a POS, or point-of-sale system. POS systems provide a variety of wonderful benefits for your business, so we’ve listed some below!

Simplicity: POS systems are a helpful tool that make the accounting process for your business much easier. These systems have reports integrated within, which eliminate the hassle of sorting through hundreds of receipts. What was once complex has now been made easily accessible. Don’t spend extra money on an accountant, when these systems can easily simplify the process for you.

Inventory Manag...

August 24, 2016

Every person makes a payment with some sort of credit or debit card, recognizing it is not always easy to pay with cash. Every business must make sure they accept these payments types or it could conclude with dissatisfaction towards their company due to the large number of people who use credit/debit cards. By accepting these type of payment methods, it allows for a more convenient and easy experience for the consumer. Cash may not always be accessible, so debit/credit cards create an additional outlet for the customer to make the purchase. It has also proven to increase business and sales! For small businesses, they must apply...

July 25, 2016

Last week we started listing reasons why we think every business should have an online store in addition to just a call center.  Today we are back with the final 5 reasons why: 

  1. Through online purchases, consumers are able to have immediate gratification. This gratification can come from a consumer's desire to want that product instantly, easily and accessibly through online shops.

  1. A large amount of online sales come from lunch breaks and during consumers downtime. When people have any sort of free time for themselves, they aren’t looking to talk to someone on the phone, they just want fast...

July 20, 2016

Online shopping is just overall is a lot easier for every consumer as well as more efficient in time and effort. Listed below are the first 5 out of 10 reasons why we think so and how every business should have an online store rather than just a call center.

  1. You’re a business owner that has tons of things to do and people to see. Why waste your time waiting on the phone when you can buy the item in less than a minute.

  2. Don’t want to hear that bad tune play for 10 minutes. No wait time, just click and buy!

  3. Customer's won't have to go rummaging through their bag to find their credit card; keep it right on file...

May 30, 2016

We know that e-commerce websites have been on the rise - but we also realize that brick-and-mortars are still just as important. The best way to deal with this issue? Get your storefront up-to-date with the same attractions your online store has. If you think about it, so many people flock to shopping online, not only because of the convenience and the control, but because of all the great, “secret” deals you can find there that are not necessarily found in-store.

We know that the transaction itself is important - the point of sale when the customer has finalized their choice and pays for their product or service. Yet there are so...

April 25, 2016

It’s no secret that this year so far has seen an increase in popularity of alternative payment methods - accepting ways to pay other than cash or credit cards. Accepting payments has become much more widespread over a variety of platforms, and people are catching on - customers are found to embrace with open arms the ability to pay in as many different ways innovators can think up. However, while we are currently in the trial and error phase, much like other phases society has experienced, once the dust settles we will be left with the main players (think Samsung and Apple) that will take us to the next level of payments. 

So when...

April 11, 2016

With the increased mobile browsing and spending we’ve seen lately, it might make it easy to conclude that brick-and-mortars is a dying breed. Yet when we take a closer look, it becomes fairly evident that that’s not nearly the case. What we can conclude from really analyzing spending patterns is that if anything, consumers are simply looking for a more personalized shopping experience. Someone may shop online and read reviews only to make their way to the store’s physical location for making their purchases. Since we have all the devices we would need to access the Internet and there’s a wealth of information regarding reviews an...

March 30, 2016

Brick-and-mortar, mobile device, laptop, mail order, desktop, telephone order—we can conclude there are several channels available for businesses to take advantage of. Especially during a time like this where personal preferences are varied and some people would rather make a purchase from their couch while others want to physically see the product first. Preferences also may vary by person depending on the industry they are shopping in—someone may want to shop in-store for a new couch yet purchase books and movies from their couch at home. In order to cater to widespread customer preferences, having more than one way for custome...

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