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September 11, 2017

Word of mouth will always remain the most powerful marketing tool, and websites like Yelp just perpetuate word of mouth’s importance, even when it’s from strangers. Yelp is very important for establishing your business as efficient, legitimate, and most importantly, worthwhile. Some may not go to your business’s official website and instead look up its Yelp page since Yelp already has a known reputation as a trusted source for reviews, so making sure your Yelp page is informative, up to date, and professional is important to creating new customer leads.

Why do people like Yelp? Firstly, pretty much everyone uses it or knows of it,...

July 10, 2017

One of the greatest things about the line of Clover devices is that there are over 200 apps in the Clover app market that you can download and add on to enhance your business experience. If your business has specific needs, there is likely an app for it that allows you a degree of customization. Today we’ll be highlighting one of the most popular and useful apps offered, called Feedback.

Feedback has a simple concept, it’s all in the name! However, it’s extremely useful for owners of businesses of all types: those who may be just starting out, those looking to make some changes and needing direction, or those that are established...

February 6, 2017

When we first started PayHub Payments with our friends at Nathan Accounting Group,  we recognized that customers were faced with high prices on payment processing and unsatisfactory service when it came to the other providers. With this in mind, PayHub Payments was created as a division of NAG in 2008. PayHub’s goal was to create a business that eased these problems for consumers with our great prices, friendly staff, and high tech security. PayHub Payments continues to provide these fundamental values in the best way every day, while trying to make customers lives simpler and more convenient.

We offer products that are equipped w...

February 1, 2017

It’s that time of the year again! You can look forward to everyone coming together to enjoy some good old fashioned football, food and friends. Here at PayHub, we know this is a big weekend for people and want to make sure business and personal accounts are ready for the event. We have loads of equipment to help you stay on track with payments to friends or for managing the influx of customers to your business. Whether it’s simply paying friends back for food or for bigger payments we offer multiple services to help with the transferring of money, like Google Wallet. Google Wallet is great for speed, convenience, accessibility, s...

January 30, 2017

Subscription commerce is a subscription model that involves a customer paying a certain subscription fee in return for a recurring product or service. No, subscription commerce is not exactly new, but it is making an expansion into new markets and becoming increasingly popular for both consumers and business owners. Subscription services enable repeat purchasing behavior without having to influence the consumer to buy again, while also providing a consistent source of revenue for businesses. Consumers also love the surprise, popularity, mystery, and savings factors that come along with subscription commerce.

Subscription boxes are...

January 25, 2017

With the industry becoming increasingly mobile and digital, you want to make sure your company is staying afloat with new advances, but this isn’t always easy. Listed below are some simple ways we think you can adapt to technological changes.

  1. Study- Analyzing and examining changes in the economy and your industry is key. This makes sure you stay up to date on all the latest trends and new products that can aid in improving your business tremendously, and make sure you aren’t out of touch with new advancements. 

  2. Be Different- Separating yourself from the crowd is extremely important. With new advancements left and right, i...

January 2, 2017

When it comes to New Year's resolutions it’s not only good to make some for yourself, but can be very useful if businesses make them as well! Listed below are 5 New Year’s resolutions that we think can guide your business to success for the upcoming year.

  1. Disperse: Often times for business owners and managers it can be easy to take a lot of the work head on by themselves due to all the tasks that need to be done. This can lead to unneeded stress and get tiresome, but can be relieved if you disperse and delegate the projects among a few of your employees, helping the business and everyone who works there.

  2. Promote: Business...

December 19, 2016

How would you feel if you walked into a convenience store where you didn’t have to wait in line and there was no register or check out machine required when entering? This is about to become a reality due to Amazon’s new venture. Amazon is launching a grocery store called Amazon Go where cash registers and lines are completely absent. 

Customers can now collect all the items they need with no hassle. The checkout processing subsequent purchase is sent to the customer's Amazon account. It’s there that the orders are processed and completed after the shopping, involving no work for consumers. The items you choose are gathered using...

December 14, 2016

Customer engagement is an important part of any company. It helps the business receive feedback, brand loyalty, awareness as well as a variety of other resulting benefits. Listed below are 6 ways you can keep your customer engaged within your company.

  1. Connections: Whether your company is big or small, it is important to make personal or emotional connections with the consumers. In this day and age, technology has a constant and strong presence, so there is no room for companies to create excuses as to why they cannot create a deeper connection with their customers through this channel. There are an abundance of outlets that co...

November 22, 2016

Customer service is such an essential part of a business, so we’re giving you 5 more ways that you can achieve optimum online customer service to benefit your company. 

  1. Website Page: Providing a welcoming and eye popping website page is a plus for your business. Executing warm welcomes on your homepage sends a positive message to your customers that they will enjoy, and it is also an indirect form of customer service. Customers love to know that their presence is appreciated, acknowledged and heard, which is exactly what can be done on a homepage, in an effective and business appropriate way. Letting the consumer know that you...

November 21, 2016

For all businesses customer service should be a significant priority. Customers are what a company is all about; without customers a business could not stay afloat or grow. Bad customer service spreads quickly, and can truly destroy a business. Technology has become a key player in the business world and because of this, great online customer service is an essential component that needs to be taken care of within every business. Listed below are 7 ways to achieve great customer service through e-commerce. 

  1. Support: Customers look for multiple different outlets to turn to for support. They no longer rely on just one channel, th...

October 12, 2016

Earlier this week, we provided 5 suggestions to aid in making customers love your business. We decided to further expand on this idea with 5 more ways, just to make sure that you are satisfying your customer in the most efficient and beneficial way for your business as possible. 

  1. Trust. Building and maintaining brand loyalty from your customers is a great asset for any company. Surveys have shown that it takes 12 positive service experiences to make up for one bad service experience, which represents how much customers take customer service into consideration. Your business could lose a lot of time and resources as a resu...

October 10, 2016

A very important part of owning or running a business is making sure your customers are satisfied with your company, through help support, the services you provide, the attitudes of your employees, and much more. If your current customers aren’t happy with your business then there will be a slim chance you will gain new potential customers. Appeased customers are a key component in a successful business and this is why we have listed below 5 ways that we believe will help your customers fall in love with your business.

  1. Interaction. To truly attract customers, you want to be the most authentic and genuine that you can be. Custo...

August 29, 2016

The manner in which sales are generated is changing due to mPOS also known as mobile point of sale. Although, the construction of sales are changing, it still allows for a vast amount of options and room for revenue growth particularly for small businesses. The mPOS technology provides the most benefits for on-the-go type personnel’s, but brick-and-mortar stores also can attain these possibilities as well, if they are looking to simplify their business in an easy way. For non-traditional venues, mobile processing really is a great opportunity to conclude sales. mPOS systems meet the needs of many kickstarter and smaller businesse...

August 17, 2016

Think about it…a majority of your business marketing strategies involve email campaigns, social media engagements, blogging, paper advertisements, and much more, all to grab the customer’s attention in the hopes that they personally interact with your brand. This is why great customer service is so important, because you finally have that personal customer engagement and you wouldn’t want to lose that now, due to your company being unprepared or unenthusiastic to help your customers. 

Below we are going to list many of the reasons why customer service for your business really should be on the top of your priority list:

  1. Accordin...

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